Toronto Cannabis Company on Their Secret Ingredient to Retail Success: Concierge Service

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Share via email Share on Facebook Share on Twitter Open more share options Breadcrumb Trail Links Small Business Experts Business Toronto cannabis company on their secret ingredient to retail success: concierge service "No matter what industry you are in, it always comes back to consumer confidence," writes Tatyana ParkanskaiaThree Matchbox Cannabis stores are celebrating 420 by formally introducing the concierge program. PHOTO BY MATCHBOX CANNABIS Article content Tatyana Parkanskaia is the co-owner of Matchbox Cannabis, a Toronto-based, family-owned and operated, adult-use cannabis retailer that specializes in curated experiences and a carefully curated selection of brands.

Remember when you were first learning to drive? You spent hours listening to a teacher explain everything about road safety and how cars work, but it wasn’t until you actually got behind the wheel that you really began to understand how to be a safe driver. That kind of education, often called “experiential learning,” is how most people pick up new skills and information and incorporate them into their daily lives. Similarly, you never took a class on how to use your smartphone: you learned from watching other people, asking friends for their advice, and through trial and error.

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