Ottawa Pot Dispensary Customers Fume Over Email Privacy Breach

Article by Jacquie Miller, Ottawa Citizen


Who’s shopping at Ottawa’s largest local marijuana dispensary chain? That information has been widely shared after Magna Terra Health Services accidentally sent an email to nearly 500 “clients and friends” that listed all their email addresses.

Some Magna Terra customers who want to keep their medical marijuana purchases private are upset.

Magna Terra president Franco Vigile sent a second email apologizing for the privacy breach and saying the employee responsible for the original email sent Sept. 30 had been let go.

“We take risks daily to ensure all of our members have safe and convenient access to their medication which I believe outlines our sincerity and dedication towards caring about our members which leaves me extremely upset over this situation,” said Vigile’s apology email. He wrote that he had contacted the service provider to “try and rectify the error by recalling all of the emails sent out.”

But as anyone who has accidentally hit “send” knows, it’s hard to get emails back. About 470 email addresses were visible as being cc’d on the original email. Most are personal Gmail and Hotmail accounts. One, however, corresponds to that of a high school teacher at the Ottawa-Carleton District School Board.

Read full article here.

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