We would like to thank each and every one of our clients who registered with us during our first year of operations.
Every day, our team is thrilled to provide you with an extensive range of high-quality medical cannabis products while also delivering an exceptional client experience.
In the past year alone, we’ve introduced the world’s first mobile app for purchasing federally legal medical cannabis, tripled the size of our award-winning Client Care Team, and implemented same-day delivery for clients in the Calgary and Edmonton metro areas.
To continue investing in our best-in-class client experience, we will be raising the price of all of our dried cannabis products to $9.00/g or $6.00/g for those who qualify for compassionate pricing. We will also be maintaining our flat-price structure so all of our strains will continue to be priced equally.
Our new pricing will not come into effect immediately. You will still be able to access medical cannabis at our current prices for the duration of your current medical document. Our new pricing will be effective upon your first renewal after May 31, 2017.
In fairness to those currently in the middle of the registration or renewal process, our new pricing will be effective for all clients whose medical documents are received on or after June 1, 2017.
We understand that you may have questions or concerns and we encourage you to contact our Client Care Team by calling 1-844-928-7672 from Monday to Friday between 8:00 am and 4:30pm Pacific Time.
The Aurora Team
P.S. – This is just a quick reminder that our Client Care Centre will be closed Monday, May 22 for the statutory holiday. We will be back to regular hours on Tuesday, May 23.